Shipping Policy

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Company Name: THE EBIKE SHOP LTD
Website: www.theebikeshop.co.uk

Standard Delivery

At ,THE EBIKE SHOP LTD we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below.

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Dispatch Time:

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• All orders are processed and dispatched within 1-2 business days.​

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Delivery Time:

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• Standard delivery takes approximately 3 to 5 business days for the products are on stock after dispatch. For Surron Batteries and engwe batteries takes approximately 8-12 business days after dispatch.

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Shipping Cost:

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• Free Delivery on all items no charges for shipping

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• Additional Information

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• Order Processing: Orders are processed Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the next business day.

• Shipping Notifications: You will receive a shipping confirmation email with tracking information once your order has been dispatched.

• Delivery Address: Please ensure your delivery address is correct and complete to avoid delays.

• Delivery Delays: While we strive to deliver within the estimated time frame, occasional delays may occur due to unforeseen circumstances beyond our control (e.g., weather conditions, postal service delays).

Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at contact@theebikeshop.co.uk or .call us 01424235031

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Thank you for shopping with THE EBIKE SHOP LTD.